Neuro-linguistic programming (NLP)
NLP investigates the connection between how we think (neuro), how we use language (linguistic) and how we behave (programming). In AI adoption, I use it to hear what lies beneath resistance, to turn around limiting beliefs ("this is not for me") and to translate change into language that resonates with people. It also helps with prompting: whoever can articulate exactly what they mean, gets more out of AI.

